Dawgs & Divas in Fort Madison is the areas only AKC Certified and inspected salon!
Depending on your dogs coat needs, the full groom will include a shampoo and conditioner from the Isle of Dogs Everyday Natural Luxury line. Isle of Dogs products are sulfate and paraben-free, have a signature fragrance and are available for purchase in our retail store.
Following the bathing, your dog will be hand towel dried and blow dried, never cage dried. Styling is to your preference and is discussed when you arrive for your appointment. Nails are clipped and/or filed. Ears are thoroughly cleaned with excess hair removed, as necessary.
Price depends on the size of the dog and coat type as larger dog, or coats that are dense, require more time. A complete, surprise-free quote can be obtained prior to service.
Along with the Full Groom Service, Deshedding includes a special shampoo and conditioner that helps to remove those excess hairs and reduce excessive shedding. Your dog will feel amazing while we work on the undercoat!
We understand that some dogs coats are more prone to matting than others. Some matting is normal, such as under the arms. However, when mats are excessive and close to the skin, special care must be taken, resulting in a very time consuming process, and sometimes painful experience for a dog. For these reasons, there is an additional charge for heavily matted coats.
We are more than happy to show you how to properly brush your dogs coat to prevent matting!
Come on in for a quick snip! No appointment necessary!
Cancellation Policy - As a small business, we are affected greatly by cancelations. If you make an appointment and do not show up for it, the groomer assigned to groom your pet losses income because we do not double book appointment slots. The salon is also affected by cancelations, which is why we have created a cancelation policy. If you call to cancel your appointment 1 business day prior to your appointment there will not be a cancelation fee. The fee for cancelation less than 1 business day prior to your pet’s appointment is $20
Late Policy - In order to ensure that we have enough time to work on your pet and that your appointment doesn’t run long and interfere with appointments scheduled later in the day, it is extremely important to be punctual to your appointment. If you are more than 10 min. late for your appointment there is a late fee of $5. If you are late by 20 minutes or more there is a possibility that we will need to cancel your appointment due to time constraints and reschedule for another day which will result in a cancelation fee of $20. You are more than welcome to drop your pet off early provided that arrangements are made in advance and we can make the accommodation for your pet.
Late Pick Up - All pets brought in for grooming must be picked up within 30 minutes of the time the client is informed the pet is ready. Pets remaining after that time will incur a boarding charge of $15. We reserve the right to decline future appointments for clients who fail to pick up their pet on time on more than one occasion.
Preparation fee - Heavily matted coats may need to be shaved prior to bathing. A charge of $15-$50 may be added for additional time required to do so.
Health - By Iowa Law, ALL dogs must have current rabies, distemper and Parvo vaccinations - even those who are only getting their nails cut. We reserve the right to decline to serve pets that are not current on vaccinations. Pets with communicable diseases will not be groomed until 10 days after their last treatment.
FLEAS - WE DO NOT TREAT FOR FLEAS. Fleas, and flea infestations, are the responsibility of the owner. If fleas are present on your dog, we reserve the right to refuse service and charge a cancellation fee of $20. If active fleas are not visible until the bathing process, a fee of $100 will be charged for treatment in addition to grooming charges.
Bitches in season - Most bitches heat seasons last 3 weeks; 1st week - coming into her heat cycle, 2nd week - ovulation, less blood, 3rd week - coming out of heat cycle. Responsible dog owners should be mindful to keep their girls at home until after her season has ended. This will help with other responsible dog owners with intact males and "marking" in the store.
Not happy or want a little more off the top? If for any reason you’d like us to tweak your pet’s haircut, call us within 48 hours of your pickup time and we will correct any issues free of charge.
...Bella, was abused by her previous owner and not a big fan of grooming. I informed the owner of the store of this when I took her in and she was so understanding. She took her time during the grooming process and really cleaned Bella up (Bella was a complete mess when I got her)! She is full of information, tips, tricks and ideas. Extremely helpful and patient and the prices are very fair!
....from PAWS last November. I heard nothing but great things about Dawgs & Divas, LLC so I gave it a shot! My dog had been burnt and abused so he is a fragile little guy... She was extremely gentle with him and took such great care for him! I highly, highly recommend Dawgs & Divas!!! You will not be disappointed!
...for a grooming - very impressed with the services! Bo had a good time and is now soft and looking good